Shipping Policy
At AMZ-Lighting, we are committed to ensuring a smooth and efficient shipping process for our customers. Please read the following information to understand our shipping policy and procedures.
Shipping Locations
We offer shipping services to both domestic and international customers. You can select your shipping destination during the checkout process.
Processing Time
Order Processing: Orders are typically processed within 1-2 business days after payment confirmation.
Custom Orders: If you have placed a custom order, processing times may vary. Please refer to the product description for estimated processing times.
Shipping Methods
We offer various shipping methods to accommodate different needs:
Standard Shipping: This is our default and most cost-effective shipping option. It typically takes [7-12] business days for international orders to reach their destinations.
Express DHL/UPS/FedEx Shipping: For those who need their orders delivered faster, we offer express shipping options. Please note that additional charges apply for express shipping. And it needs [4-6] business days to USA, Australia, Canada, and most of Europe by DHL/FedEx.
Free Shipping Over $199: It usually takes [4-7] business days for international orders
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.
Shipping Costs
Shipping costs vary based on the shipping method you choose, the destination, the weight, and the size of your order. You can view the estimated shipping costs during the checkout process before finalizing your order.
Customs and Duties
For international orders, please note that customs duties and taxes may apply in your country. So these fees are the responsibility of the recipient and are not included in the shipping charges. Please check with your local customs office for more information.
Shipping Restrictions
We adhere to international shipping regulations, and some products may have shipping restrictions based on their contents or destination country. Please review our product listings for any shipping restrictions associated with specific items.
Contact Us
If you have any questions or require assistance regarding your order’s shipping details, please do not hesitate to contact our customer support team. Because we are here to help you. Our E-mail: contact@amz-lighting.com